Describe a difficult problem you had to sort out in your last job (Problem-solving)

This behavior based interviewing question is designed to explore your ability to identify, analyze and solve problems.
Show how you are able to gather and organize the necessary information and identify the best solution.
Here is a sample behavioral interview answer that you can use as a guide to develop your own good answer.
"We were getting a lot of complaints about late deliveries. (Situation)I met with the staff involved in the customer delivery department and discovered that the problem seemed to be with the stock coming through on time.
I investigated and found that requests for new inventory were not been processed fast enough. The backlog was in the orders department as they were not following up adequately with the suppliers. A system for regular follow up was quickly implemented. (Action)This sorted out the stock problems and the delivery staff were able to meet their deadlines." (Result)