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Staff Development

"Describe a time you had to provide training or coaching to different staff members on the same tasks."
"Give me an example of when you had to provide feedback to a staff member who was performing poorly, how did you go about this and what was the outcome?"
Answer Guidelines : Show how you have facilitated the development of knowledge and skills, how you adjust your approach according to the individual and provide support where needed. Discuss how you are able to assess the needs of your staff, establish a plan for improvement considering available resources and the individual requirements and gain agreement to this plan.
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