Staff Motivation

"Give me an example of when you successfully motivated your staff using incentives or rewards."
"Describe a time you had to motivate a staff member who was reluctant to undertake an assignment.
Answer Guidelines : Show how you determine the appropriate motivation strategies for your staff members by understanding their different needs and perspectives. Include the communication of goals and visions to your staff, gaining commitment to these, establishing appropriate reward and incentive structures and supporting and leading staff to success.