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Tell me about a problem you uncovered in your previous job. What steps did you take to sort it out?"

It is often difficult to think of good examples within the time constraints and stressful context of a job interview.
Know which behaviors (sometimes referred to as competencies) are required in the position by reviewing the job description and requirements.
Looking back at your past jobs, prepare good examples using the following technique:
Describe the specific situation or task you were involved in
Detail the action and steps you took in the situation
Outline the results and outcome of your actions. What happened, what was accomplished, what did you learn
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